Our Trophies

Our Trophies

Our trophies are a collection of reviews and souvenirs


they showcase our expert plumber's knowledge and experience.

Solving problems and finding solutions that others could not.

Mystery tap leaves other plumbers baffled!


True story: Tuesday, 02 February 2022 - Ange interviewed Ben Dunstone about the fascinating come-abouts of this seemingly random piece of junk, displayed on our shed walls;


“…(an) old laundry trough in-wall breach” “It's basically designed so that water can only flow through them one-way - to push the tap washer up when you turn it on,” this allows different water temperatures to meet and mix in the center;” “in this case it was the jumper valve, not a tap washer.”

In other words: Two taps on either side of where the spout comes out. Hot and cold taps allow water to mix in the middle to create warm water, which flows out of an “outlet”/spout into the sink. The photo depicts an in-wall breach.


At first, this didn’t make much sense to us regular folk, so Ben sketched up a diagram - Ange has edited this diagram to help explain… *see diagram A & B.


Ben continues “So if they’ve (the manufacturer) put on the breach back-to-front, the water pressure actually closes the tap washer and doesn’t let the water through to the outlet.

This particular breach was in an old weatherboard house, multiple plumbers and people have had a go at it in the past and over the years to try and get the hot water to come through! And nobody had ever worked out, or looked at it properly, or had the knowledge and experience, to know that the tap fitting was around the wrong way!

It’s not the plumber’s fault that installed it, but obviously the plumber that installed it was unable to work it out 50-60 years ago. …and Dunstone Bros managed to figure it out all these years later. Our customer was shocked to find the problem was so simple, and very impressed at our expert plumber’s knowledge.


Laundry through in-wall breach, tap fitting manufacturer’s error from over 60+ years ago! Multiple plumbers attended to the mystery hot water issue. Problem identified and solved by Dunstone Bros Plumbing & Roofing.

Image depicts the old, rusted, metal pipe, open both ends, with 3x flow-redirecting fixtures, all pointing the same direction. One of the many trophies decorating the walls of our staff area.

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