Qualified Plumber Position

Are you a qualified plumber looking for a stable, full-time role with a local business that values good workmanship, honest advice and great customer service?

Dunstone Bros Plumbing & Roofing looks for a motivated, reliable and skilled Qualified Plumbers to join our team.

Locally owned and operated from Maiden Gully, we’ve been servicing Bendigo and surrounding areas since 2004. We take pride in doing the job right, keeping customers informed and supporting our team to deliver quality work every day.

Before you apply

You'll need to be an Australian Permanent Citizen with rights to work in Australia, hold a current learner drivers permit or higher, be at legal age of employment, have reliable transport to work, be willing to undergo drug & alcohol testing if necessary. Reminder: This is a full-time role, 7:30AM - 4:00PM Monday to Friday. Please send us a copy of your resume and cover letter. We'd like to learn more about you and you're interest.

• Stable, full-time employment with consistent weekday hours, Monday to Friday, 7:30 am – 4:00 pm.
• Competitive above-award pay that recognises your qualifications, experience and skills.
• A varied workload across general maintenance plumbing, drainage, gas, roofing and other plumbing services.
• A supportive team environment where communication, collaboration and quality workmanship matter.
• Autonomy and trust to manage your jobs, make sound decisions and take responsibility for your work.
• Opportunities to develop your technical skills, broaden your experience and mentor apprentices.
• A healthy work-life balance, with weekends and public holidays off, 2 weeks of accrued annual leave at end-of-year holiday, monthly RDO's (rostered days off), regular toolbox/workshop team meetings, flexibility when you need time off.
• A role where your contribution matters, from helping customers solve problems to supporting your teammates and maintaining the reputation we've built.

1. Daily planning, scheduling and time management

• Working Monday to Friday, 7:30 am – 4:00 pm. Clocking in remotely via your smartphone before arriving at the office to prepare for the day, or travelling directly to a job site when required.
  
• Reviewing your daily schedule in advance and organising materials, tools and equipment efficiently wherever possible.
  
• Liaising professionally with suppliers to ensure you have the materials needed to complete each job.
  
• Travelling to job sites throughout Bendigo and surrounding areas, following your daily schedule through our dispatch management app.
  
• Managing your time effectively, taking appropriate breaks and keeping the office informed of your availability, progress and any changes to your schedule. Communicating early if a task is likely to take longer than expected.
  
• Taking initiative when a job finishes early by contacting the office for further work, outstanding tasks or assistance with quotes. Finishing a job ahead of schedule does not mean the working day is over.
  
• Checking with the office before making unplanned changes to your schedule, leaving a job or work area unexpectedly, or finishing early. We value trust, accountability and clear communication across the team.
  
• Following through on outstanding tasks and reviewing previous jobs for missed items or required follow-up, ensuring nothing falls through the cracks.

2. Plumbing, roofing and technical problem-solving

• Applying your plumbing qualifications, practical knowledge and problem-solving skills to a variety of general maintenance plumbing tasks, repairs, installations and fault-finding.
  
• Carrying out roofing-related work, including investigating roof leaks, gutter and downpipe issues, and stormwater problems.
  
• Diagnosing plumbing issues by identifying their underlying causes rather than simply treating the symptoms, particularly with recurring leaks, blocked drains and drainage issues.
  
• Planning jobs effectively, assessing the required tools, materials and equipment, and identifying potential issues before work begins.
  
• Reading and interpreting relevant plans, technical information and installation requirements where necessary.
  
• Recognising when a job requires specialist assistance, additional equipment, another trade or approval from the office before proceeding.
  
• Identifying opportunities to recommend preventative maintenance or longer-term solutions where appropriate.

3. Supervising and supporting apprentices

• Providing guidance, practical instruction and support to apprentices, helping them develop their trade knowledge, skills and confidence.
  
• Demonstrating correct techniques, safe work practices and professional standards, rather than simply completing tasks on their behalf.
  
• Delegating suitable tasks according to an apprentice's experience, competency and level of training.
  
• Checking apprentices' work, providing constructive feedback and helping them learn from mistakes.
  
• Maintaining appropriate supervision and ensuring apprentices understand the job requirements, associated risks and when to ask for assistance.
  
• Encouraging apprentices to develop problem-solving skills, take responsibility for their work and maintain high standards of workmanship.

4. Quality control, testing and workmanship

• Inspecting completed work to ensure it is safe, functional, neat and compliant with applicable plumbing standards and requirements.
  
• Testing installations and repairs, checking for leaks or faults, and confirming the work is operating as intended before leaving the site.
  
• Ensuring all work is completed to a high standard, with attention to detail and pride in the finished result.
  
• Idetifying defects, incomplete work or potential issues and addressing them appropriately before considering a job complete.
  
• Ensuring work areas are left clean and tidy, and that customers' properties and belongings are treated with care and respect.

5. Customer service and communication

• Keeping customers informed throughout the job and providing professional, respectful service.
  
• Explaining technical issues, available options and recommended solutions in plain English so customers can make informed decisions and feel confident in the work being carried out.
  
• Communicating clearly with customers about the work completed, any limitations identified and any further work that may be required.
  
• Recognising additional issues or recommended works while on-site and proactively communicating these to the office so quotes can be prepared and follow-up jobs booked in for customers.
  
• Communicating unexpected issues, changes to the scope of work, delays or potential additional costs before proceeding where approval is required.
  
• Knowing when to manage a customer query independently and when to refer an issue to the office.

6. Job documentation and office collaboration

• Recording accurate job notes, materials used, photos, testing outcomes and follow-up requirements in our dispatch management app.
  
• Ensuring the office has the information needed to manage each job, prepare invoices, organise quotes and coordinate follow-up work.
  
• Communicating outstanding tasks, additional work identified and any issues requiring office attention promptly and clearly.
  
• Completing job records and assisting with quotes using our office computers when required.
  
• Collaborating with the office team to ensure customers receive timely updates and jobs are booked, quoted and completed efficiently.
  
• Ensuring job information is up to date and all outstanding tasks or follow-up requirements are communicated before finishing for the day.

7. Safety, compliance and professional responsibility

• Following applicable plumbing regulations, registration and licensing requirements, workplace health and safety obligations, and company procedures and policies.
  
• Identifying on-site hazards, assessing risks and following appropriate safe work procedures, including working-at-heights precautions when undertaking roofing work.
  
• Ensuring tools, equipment and work practices are appropriate for the task and that work is undertaken within your qualifications, competencies and authority.
  
• Supporting apprentices and other team members to follow safe work practices and use equipment correctly.
  
• Completing required testing, records and compliance documentation accurately.
  
• Promptly reporting hazards, incidents, near misses, damaged equipment or unsafe conditions.

8. Equipment, vehicles, stock and shared spaces

• Maintaining a clean, safe and organised work vehicle, ensuring tools and materials are stored securely and are readily available.
  
• Maintaining and caring for company tools, equipment and stock, reporting damaged, faulty or missing items and identifying when supplies need replenishing.
  
• Using materials and equipment efficiently, minimising unnecessary waste and avoiding additional trips wherever practical.
  
• Maintaining a tidy and organised job site, leaving each work area clean and presentable when finished.
  
• Helping maintain our shared yard and office spaces, contributing to a clean, safe and organised working environment.
  
• Preparing materials, tools and equipment for the following day's jobs wherever possible.

9. Commercial awareness and accountability

• Taking responsibility for the quality, accuracy and completeness of your work from start to finish.
  
• Recognising when work falls outside the original job scope and contacting the office before undertaking additional chargeable work or committing the business to extra costs.
  
• Providing accurate information about labour, materials, variations and additional work to support quoting, invoicing and job costing.
  
• Making practical decisions that balance quality workmanship, customer needs, safety, time and business costs.
  
• Representing Dunstone Bros Plumbing & Roofing professionally at all times, recognising that your conduct and workmanship directly affect our reputation.
  
• Being open to occasional after-hours work when requested, subject to your availability, agreement and applicable employment conditions.